Our Collection and Use of Information You Provide to Us
In order to set up a user account for use of the Service, we collect personal information, such as your name, address, phone number, email address, payment information, and Amazon account data when you register for an account on the Service. You may also provide us with optional information such as a photograph, your user name, and any optional profile information that you elect to associate with your account is referred to herein as your “Profile Information.” Article Innocations maintains this information indefinitely for record purposes.
If you are a user of our paid Service, we will utilize a third party credit card payment processing company to collect payment information, including your credit card number, billing address, and phone number. We will share this payment information with the third party processing company as detailed below in “How We Share Your Information: With Trusted Service Providers And Business Partners.” We do not store your payment information.
We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your email address to send you announcements and information about other products or services (including third-party services) that you may be interested in (together, the “Marketing Messages”). You may opt-out of receiving Marketing Messages at any time by following the instructions provided in the Marketing Message. Through your account interface, you may also opt-out of receiving categories of Service-related notices that are not deemed by Article Innovations to be integral to your use of the Service.
Even if you are not a registered user of our Service, if you email us we may retain a record of such email communication, including your email address, the content of your email, and our response indefinitely.
If you choose to use our invitation service to invite a friend to the Service, we will ask you for that person’s contact information, which may include their email address or their social network identity, and automatically send an invitation. Article Innovations stores the information you provide to send the invitation, to register your friend if your invitation is accepted, and to track the success of our invitation service.
Your use of the Service will involve you uploading or inputting various content into the Service; including but not limited to: tasks, attachments, project names, team names, and conversations (together, the “Content”).
You control how your Content is shared with others via your settings on the Service. Article Innovations may view your Content only as necessary (i) to maintain, provide and improve the Service; (ii) to resolve a support request from you; (iii) if we have a good faith belief, or have received a complaint alleging, that such Content is in violation of our Acceptable Use Guidelines; (iv) as reasonably necessary to allow Article Innovations to comply with or avoid the violation of applicable law or regulation; or (v) to comply with a valid legal subpoena or request that meets the requirements of our Law Enforcement Guidelines. We may also analyze the Content in aggregate and on an anonymized basis, in order to better understand the manner in which our Service is being used.
Information We Collect Automatically
We use technologies like cookies and pixel tags to provide, monitor, analyze, promote, and improve the Service. For example, a cookie is used to remember your user name when you return to the Service and to improve our understanding of how you interact with the Service. You can block cookies on your web browser; however, please be aware that some features of the Service may not function properly if the ability to accept cookies is disabled. While we collect this information automatically, at no time is your personal information ever used to make automated decisions for the Service provided or the Company as a whole.
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you use the Service, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information. Log files help us to monitor, analyze, improve, and maintain the Service and to diagnose and fix any Service-related issues.
When you access the Service using a mobile device, we collect specific device information contained in your mobile device’s “device identifier.” This device identifier includes information such as the type of device you are using, its operating system, and mobile network information, which may include your mobile phone number. We may associate this device identifier with your Service account and will use data associated with your device identifier to customize our Services to your device and to analyze any device-related issues.
We may collect and process information about the location of the device from which you are accessing the Service. Location data may convey information about how you browse the Service and may be used in conjunction with personally identifiable information. You can disable location based services in settings associated with the Service, however, please be aware that some features of the Service may not function properly if location services are turned off.
How We Share Your Information
We may share the information we collect from you with third parties as detailed below.
As Directed By You
We will display your Profile information on your profile page and elsewhere on the Service in accordance with the preferences you set in your account. You can review and revise your Profile information at any time.
We Will Display Your Content Within The Service As Directed By You
With Trusted Service Providers and Business Partners
The US-based third-party service providers utilized by Article Innovations are as follows:
- Amazon Web Services – cloud services provider
- Stripe – payment Processing Services
- FreshDesk – help desk software
- Google Analytics – web analytics service
- ChartMogul – web analytics service
- Atlassian/Jira – bug reporting and tracking software
With Law Enforcement or In Order to Protect Our Rights
We may disclose your information (including your personally identifiable information) if required to do so by law or subpoena and if the relevant request meets our Law Enforcement Guidelines. We may also disclose your information to our legal counsel, governmental authorities, or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect Article Innovations’ rights or property.
In an Aggregate and Non-Personally Identifiable Manner
We may disclose aggregate non-personally identifiable information (such as aggregate and anonymous usage data, platform types, etc.) about the overall use of our Service publicly or with interested third parties to help them understand, or to help us improve, the Service.
In Connection With a Sale or Change of Control
Specific Sensitive Information
Article Innovations does not collect or process the following sensitive personal information at any time for any reason: Social Security number, gender, race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, sex life or sexual orientation.
How We Protect Your Information
The security of your information is important to us. When you enter sensitive information (such as a credit card number) as part of our service, we encrypt the transmission of that information using industry-standard encryption.
Article Innovations uses commercially reasonable and industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your information. For example, we continuously and regularly back up your data to help prevent data loss and aid in data recovery. We also guard against common web attack vectors, host data in secure SAS 70 audited data centers, and implement firewalls and access restrictions on our servers to secure our network and better protect your information.
If you have any questions about security on our Service, you can contact us at firstname.lastname@example.org.
Risks Inherent in Sharing Information
Although we allow you control over where you share your Content and what information is included in your Profile and take reasonable steps to maintain the security if the information associated with your account, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your Content and we are not responsible for third party circumvention of any privacy settings or security measures on the Service.
Your Choices About Your Information
You may, of course, decline to submit personally identifiable information through the Service, in which case Article Innovations may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account.
Article Innovations Blogs/Facebook Page
Information you provide in comments to our blogs/Facebook Page are public and may be read, collected, and used by others who view those sites. Your posts will remain even after you cancel your Service account. Article Innovations is not liable for any messages kept on personal social media pages either by the customer or any Article Innovations employee.
Our Service is not directed to persons under 18. Article Innovations does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for an account on the Service. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 18, please contact us at email@example.com.
International Data Transfer
Links to Other Websites
Do Not Track Signals
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to “do not track” signals.
For questions about these or any Article Innovations terms or policies, email us at firstname.lastname@example.org.